Contact Us — Official Customer Support

For all customer service needs, order questions, returns, refunds, and product support, please contact the Official ProDentim Website Support Team. The official site is the only authorized channel for handling orders, refunds, and customer inquiries.

How to reach official support:

Mailing / Returns Address:
ClickBank – BuyGoods (Authorized Retailer for ProDentim)
1201 N Orange Street, Suite #7223
Wilmington, DE 19801, USA

Business Hours (Support Team):
Monday — Friday: 9:00 AM — 6:00 PM ET
Saturday: 10:00 AM — 2:00 PM ET
Sunday: Closed

Response Times:

  • Email / Support ticket: typically answered within 24–48 business hours.

  • Live chat / Phone: typically immediate during business hours.

  • Refunds: after an approved refund request, please allow 3–7 business days for the refund to be processed to your original payment method (processing times may vary by bank).

How to request a refund or return:

  1. Go to the Official ProDentim Support Center on the official website.

  2. Open a support ticket and include your order number, full name, and reason for return.

  3. Follow any additional instructions provided by the support agent (e.g., return shipping label, proof of purchase).

  4. Once your return is approved, the refund will be processed within the timeframe above.

Important:

  • Only requests submitted through the official website support channels or the phone number above will be honored for refunds, exchanges, or order modifications.

  • Beware of third-party sellers that are not linked from the official website — they may not be authorized to provide authentic products, customer service, or refunds.

If you need immediate assistance, please use the Live Chat on the official site or call the Customer Service Phone number above during business hours.